Submitted by Tresler on Thu, 2006-10-19 10:24.
So the past week has been hellish busy. Amidst everything I've been dealing with a Cell Phone Horror story in which Sprint Representative (Thursday) promises to Upgrade my Plan, Send me New Phone, Backdate to cover overage charges from last month, and Extend new 2 year Service agreement. I'm to wait till this goes through their system to pay - so the charges reflect accurately.
Saturday, nothing, call, no record of previous call - but they'll put it through on a trouble ticket and I should hear back about it within 24 hrs, still I shouldn't pay yet, but wait - No, they won't shut my phone off.
Wed. my phone gets turned off. Call angry. If I want them to investigate it, they can't turn my phone back on till they conclude the investigation - at least 24 hrs...this is my business line. Otherwise, they can DO ME THE FAVOR of saying I only need to pay half the overage charges - of which I didn't think I'd need to pay any. I pay. And I ask for an address to write a complaint letter to. Literally 10 minutes later - he tells me I can go to the website and submit an e-complaint.
I'm still on my old plan - likely will get more overage charges - still no new agreement, no new phone. AND I'm the bad guy for not paying my bill.
*breath*
Yesterday around 1:30 I dropped my laundry off cause I was too busy to do it myself. 3 Hours later my current roomate Justin went to do hi laundry, at which time the lady at the laundromat talks him out of doing it, and charges him less money than me for doing a heavier load of laundry. 2 hours after tha he goes to pick up his clean, folded clothes. I went back at 11:00am this morning. They were currently doing my laundry. at leat 45 minutes. I have ameeting at 12:30 - I run home thnking I;d shower while I waited to have clithes for my meeting. But they have my towels. So I'm writing this.
Things like this happen to me all he time. When I owned a truck - I stopped even trying to find a good mechanic. Mechanics that were amazing for everyone else would forget to put oil in the engine - during an oil change. I've found twisty-ties in my dinner at restaurants, Once, I sent my dinner back and got someone else's plate of the same dish - I knew cause I had eaten all my potatoes.
I have friends who pull the old - 'But I'll switch to another bank/service provider/credit card company' - When I try it, they recommend good places they've heard of I might try.
*sigh* I guess I'll go pick up my laundry now.
Everyone Suck
Hey Sam,
That's kind of a common trope between Laura and I. Everyone sucks. The only large entity that I have encountered that has yet to suck in any way whatsoever is USAA. If they did cell phones, health insurance and child care, I'm sure I'd be set for life.
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